Shipping Policy
Last updated: July 28, 2026
Thank you for shopping with Nopalogy. We’re a Los Angeles–born Mexican cactus soda brand, and we want your order to arrive fresh, fast, and ready to sip.
Domestic shipping (United States)
- Standard rate: A flat rate of $10 applies to most domestic orders.
- Free shipping: Orders of $99 or more qualify for free shipping. The discount is applied automatically at checkout once your cart reaches $99.
- Subscriptions: Subscribe & Save orders include FREE SHIPPING as part of the subscription offer.
Processing time
We typically process and ship orders within 1–2 business days after your order is placed (excluding weekends and holidays). You’ll receive a confirmation email when your order is received, and another with tracking once it ships.
Delivery time
Once shipped, domestic delivery usually takes 3–5 business days, depending on your location and the carrier. Delivery estimates are not guarantees and may vary during peak seasons or weather delays.
Shipping destinations
We currently ship within the United States. If you have questions about shipping to your address, contact us at [support@nopalogy.com] before ordering.
Order changes & address accuracy
Please double-check your shipping address at checkout. Once an order has shipped, we may not be able to change the destination. Nopalogy is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Damaged or lost packages
If your package arrives damaged, or if tracking shows it was lost in transit, contact us within 7 days of the delivery date (or expected delivery date) at [support@nopalogy.com] with your order number and photos (for damage). We’ll help arrange a replacement or refund as appropriate.
Shipping protection
Optional shipping protection may be offered at checkout. If you add it, coverage follows the terms shown for that add-on at the time of purchase.